How do I check a pest control license in North Carolina?

The agency that covers work in your house

Structural pest control in a North Carolina home is the remit of the NCDA&CS Structural Pest Control Division, Structural Pest Control Section. It enforces the Structural Pest Control Act, N.C.G.S. Chapter 106, Article 4C, and the Structural Pest Control Rules at 02 NCAC 34. The public number is 984-236-4625.

Begin there rather than with a review site. Reviews tell you whether somebody was polite. The division tells you whether they are permitted to do the work at all.

A homeowner in Hope Mills checking a company before letting anyone near the crawl space by Little Rockfish Creek runs the same lookup as someone off US 401 near the Hoke County Courthouse in Raeford, or a landlord out toward Stedman deciding who touches a rental on NC 24. Fayetteville sits at the center of that radius, but the license check does not care about distance — it only cares whether the pros we connect you with are permitted to do the work, wherever the address falls.

Three grades of credential

North Carolina issues three classes: registered technician, certified applicator, and licensee. They are not interchangeable, and the person at your door is not necessarily the person whose credential the company advertises.

Certified applicators and licensees are certified for five-year periods, so it is fair to ask when the current period runs to. Structural pest control years run 1 July to 30 June, which is the calendar the paperwork follows.

A homeowner near Arsenal Avenue in Haymount checking a license standing has the same access as one out past Hope Mills or up toward Spring Lake, since the state board's lookup does not care which side of Fayetteville the address falls on. The licensed pros we connect you with carry current credentials whether the call comes from a Cross Creek address or from Little River out near Pope Army Airfield, and the five-year window reads the same on every stop along that route.

Licenses are issued by phase, so ask about the phase

This is the question almost nobody asks. A license is issued by phase, so holding one does not mean a company is credentialed for everything it might quote you. Wood-destroying insect inspection and identification work falls under its own activity.

Put it plainly on the phone: which phase covers the work you are quoting, and whose license number goes on the agreement. On termite work the answer has to appear in writing regardless, since the license number and phases are one of the six items the state requires in a wood-destroying organism agreement.

Complaints and inspection requests

Complaints and requests for an inspection go to the division through its published request form, and the division routinely inspects structural pest control work. That route exists for the situation where a job was paid for and the trails came back.

Keep the paperwork that makes a complaint possible: the written agreement, the foundation diagram, the report, dated notes, and photographs. A complaint with documents attached is a different thing from a complaint without them.

The board that does not cover your house

Searching for a North Carolina pesticide license will turn up the N.C. Pesticide Board, which operates under the N.C. Pesticide Law of 1971 through the NCDA&CS Pesticide Section. That covers agricultural and general pesticide licensing, not structural work inside a home. The two are separate, and a name on one list is not an answer about the other.

We are a referral service and hold no license ourselves. The work is done by the licensed local pros we connect you with, and every check on this page is one you are welcome to run on them.